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The Dunoon is a handsome building in a beautifully preserved Victorian seaside town, a 50-bedroom hotel of antiques and oak panels, of old world elegance and formality, of warmth and intimacy. The air is relaxed and comfortable not hushed or reverential, the service personal and attentive rather than fussy and overbearing. We have an old-fashioned view of what a hotel should provide: quality, character and value. In a world where every high street looks the same and many companies’ idea of customer service is a call centre, the Dunoon is a happy antidote to the carelessness and anonymity of modern living.